Vendors and Processors
Last updated: September 14, 2026.
This page identifies major third-party vendors, processors, and service providers used to operate Parent Advocate. These providers process information only as needed to provide, secure, deliver, bill, support, and maintain the service.
Parent Advocate does not sell personal or student information and does not use student information for targeted advertising.
1. Cloud Hosting and Application Infrastructure
Provider: Amazon Web Services (AWS)
Purpose: Website hosting, secure application hosting, account authentication support, application processing, private document handling, database storage, messaging infrastructure, operational security, and system reliability.
Information processed: account identifiers, application requests, Data Set/profile information where entered, uploaded documents for supported workflows, workflow records, billing/access records, and operational records needed to run the service.
2. AI Processing
Provider: AWS AI services and hosted model services used by Parent Advocate.
Purpose: Process user prompts, uploaded document text, and workflow context to produce requested Guidance and Assistance outputs. AI processing is used to fulfill parent-requested operations.
Information processed: prompts, uploaded document text, workflow instructions, and related context provided by the user for the requested workflow.
3. Document Text Extraction
Provider: AWS document-processing services.
Purpose: Extract text from uploaded documents so the service can analyze documents and prepare requested outputs.
Information processed: uploaded documents and extracted document text for supported workflows.
4. Email Delivery
Provider: Twilio SendGrid
Purpose: Send parent-approved email drafts and related approved communications from Parent Advocate.
Information processed: sender/reply-to information, recipient email addresses, approved email content, delivery metadata, and related workflow identifiers needed to send and troubleshoot approved messages.
5. Payment Processing
Provider: Stripe
Purpose: Process payments, checkout sessions, payment status, billing records, and payment-related account access.
Information processed: payment and checkout information, payment-provider identifiers, billing/access status, and transaction records. Parent Advocate does not store full payment card numbers.
6. Feedback and Support Email
Provider: Google email services, where used for Futurion feedback or support mailboxes.
Purpose: Receive product feedback, survey messages, or support/contact messages when Futurion provides those channels.
Information processed: sender email address, message content, and related email metadata. Do not send student records, IEP documents, medical information, disability information, school records, or case-specific student details through feedback or support email.
7. Commitments
- Futurion does not sell student data or personal information.
- Futurion does not use student data for targeted advertising or behavioral advertising profiles.
- Vendor access is limited to what is needed to provide, secure, support, bill, and maintain the service.
- Encryption and access controls are used in the service configuration to protect information handled by Parent Advocate.
8. Vendor Changes
Futurion may add, remove, or replace vendors as needed to operate, secure, improve, or bill for Parent Advocate. The Privacy Policy and this vendor page may be updated when vendor use changes materially.
9. Related Policies
Use of Parent Advocate is also governed by the Terms of Service and Privacy Policy.